We are welcoming Wholesale, Event Collaboration & Dropshipping (016-2620881 CC LEE)
Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. VT Online Mall Enterprise will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:
VT Online Mall Enterprise
No 24C, Lorong Meranti 2, 
Off Jalan Kenanga,
55200, Kuala Lumpur

Please contact us at vtonlinemall@gmail.com or 016-6138467 if you have any questions or doubts.